Hotel Guest Services Coordinator

2 weeks ago


Stevensville, Maryland, United States Best Western Kent Narrows Inn Full time
About the Role

We are seeking an experienced Front Desk Supervisor to join our team at Best Western Kent Narrows Inn. In this role, you will be responsible for managing front desk operations, providing exceptional guest service, and collaborating with other departments to deliver outstanding results.

Key Duties
  • Oversee front desk staff, providing guidance and support as needed
  • Manage cash transactions, credit card processing, and other financial tasks
  • Respond to guest inquiries, resolve issues, and provide recommendations for improvement
Requirements and Qualifications
  • High school diploma or equivalent required; Bachelor's degree preferred
  • Minimum 2 years of experience in hotel front desk operations
  • Excellent communication, problem-solving, and leadership skills
Estimated Salary

$52,000 - $70,000 per year, based on experience.



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