Hospitality Ambassador
2 weeks ago
Stevensville, Maryland, United States
KENT ISLAND RESORT
Full time
Job Summary
We are seeking a highly motivated and customer-focused Front Desk Agent to join our team. As the first point of contact for our guests, you will be responsible for ensuring their stay is nothing short of exceptional.
Key Responsibilities:
- Promote and embody our company's values in all interactions with guests.
- Accommodate guest needs and requests promptly and professionally.
- Ensure quality service to all hotel-visiting guests.
- Handle guest complaints in a timely and effective manner.
Benefits:
- $45,000 - $55,000 per year salary range based on experience.
- Medical, Dental, and Vision benefits for full-time employees.
- 401k plan for full-time employees.
- Discounted merchandise and dining at our resort.
- Exciting work culture and opportunities for growth and development.