HVAC Service Coordinator
4 weeks ago
We are seeking a highly organized and customer-focused HVAC Dispatcher to join our team at DNI Heating, AC, Refrigeration & Plumbing. As an HVAC Dispatcher, you will play a critical role in coordinating and dispatching our team of service technicians for service calls and installations.
Key Responsibilities:
- Coordinate and dispatch service technicians for service calls and installations
- Communicate with customers to understand their needs and schedules
- Schedule service trucks and technicians efficiently to minimize downtime and maximize customer satisfaction
- Work closely with the lead dispatcher to ensure seamless operations
Requirements:
- 2+ years of experience as an HVAC dispatcher in a service operation with more than 12 service trucks and service technicians
- Strong organization skills and ability to schedule service trucks and technicians efficiently
- Excellent customer management and goodwill building ability
- Strong time management skills and ability to work independently
- Ability to be on-call
About Us:
DNI Heating, AC, Refrigeration & Plumbing is a leading provider of HVAC services, commercial refrigeration, and restaurant equipment in Longmont, Boulder, Loveland, and surrounding areas. We offer a dynamic work environment where growth and collaboration thrive. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.
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