HVAC Service Coordinator

4 weeks ago


Mead, Colorado, United States DNI Heating, AC, Refrigeration & Plumbing Full time
Job Opportunity: HVAC Dispatcher

We are seeking a highly organized and customer-focused HVAC Dispatcher to join our team at DNI Heating, AC, Refrigeration & Plumbing. As an HVAC Dispatcher, you will play a critical role in coordinating and dispatching our team of service technicians for service calls and installations.

Key Responsibilities:

  • Coordinate and dispatch service technicians for service calls and installations
  • Communicate with customers to understand their needs and schedules
  • Schedule service trucks and technicians efficiently to minimize downtime and maximize customer satisfaction
  • Work closely with the lead dispatcher to ensure seamless operations

Requirements:

  • 2+ years of experience as an HVAC dispatcher in a service operation with more than 12 service trucks and service technicians
  • Strong organization skills and ability to schedule service trucks and technicians efficiently
  • Excellent customer management and goodwill building ability
  • Strong time management skills and ability to work independently
  • Ability to be on-call

About Us:

DNI Heating, AC, Refrigeration & Plumbing is a leading provider of HVAC services, commercial refrigeration, and restaurant equipment in Longmont, Boulder, Loveland, and surrounding areas. We offer a dynamic work environment where growth and collaboration thrive. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.



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