Network Operations Center Specialist
1 day ago
Tekfortune Inc is a leading consulting firm providing permanent, contract & project-based staffing services for top organizations in various industries.
In today's fast-paced economic landscape, virtual recruiting and remote work are crucial for the future of work. Our staffing experts can help you find the best job for you.
Job Summary:The Network Operations Center (NOC) provides 24x7x365 network monitoring and support for several Client operating company's distribution networks that support AMI - Advanced Metering Infrastructure, DACR - Distribution Automation Circuit Reconfiguration, VVO - Volt VAR Optimization and Underground network services.
The NOC provides level 1 and level 2 support for known telecom/distribution procedure-driven resolutions documented in a Knowledge Base library.
This includes collectors, routers, access points, relays, capacitor banks, reclosers, line repeaters, eBridges, servers, gap RAGS, line regulators and meters.
The NOC provides special-handling Microsoft server patching for Operating Company servers.
The NOC has defined SLA policies that exist within technology and with each of the supported operating companies that need to be met.
Due to the critical and timely need to react to distribution network issues, the NOC has a requirement of physical presence at one of two hardened NOC locations in the Columbus, OH area.
Tools and Technologies:Telenium, SolarWinds, and ServiceNow are used to create and manage incidents.
Shifts and Availability:This is a 24X7 operation covering 3 shifts.
For more information and other job opportunities, please contact our recruitment team.
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