Restaurant Shift Manager

2 weeks ago


North Hollywood, United States MOD Pizza Full time
About the Role

As a Restaurant Shift Manager at MOD Pizza, you will play a key role in leading our team to deliver exceptional customer experiences and drive sales growth. You will be responsible for managing daily operations, ensuring high-quality food and service, and maintaining a positive and productive work environment.

Key Responsibilities
  • Lead by Example: Demonstrate MOD values and behaviors, and exemplify a service mindset through effective leadership.
  • Create a Positive Vibe: Help create a MOD vibe that our customers expect, and coach Shift Supervisors to keep the energy high and create a positive vibe on the shift.
  • Train and Coach: Demonstrate, train, and coach Squad in all methods for accomplishing store tasks, and demonstrate knowledge of all Operational Standards and resources.
  • Partner with General Manager: Partner with the General Manager to engage the board community of our restaurant, and drive sales growth through effective marketing and promotions.
Requirements
  • Minimum of 1 year of customer service or restaurant leadership
  • Experience successfully leading, coaching, training, and motivating front-line employees
  • Ability to think strategically and act tactically
  • Ability to stay calm and focused in busy restaurant operations
  • Must be at least 18 years old


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