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Resettlement Program Manager

2 months ago

Roanoke, Virginia, United States Commonwealth Catholic Charities Full time
Job Summary

Commonwealth Catholic Charities is seeking a highly skilled and experienced Resettlement Program Supervisor to join our team. As a key member of our organization, you will be responsible for supervising the Resettlement services, ensuring the delivery of high-quality services to our clients, and contributing to the overall success of our programs.

Key Responsibilities
  • Supervise the Resettlement staff, providing guidance and support to ensure the development and implementation of service standards, goals, and objectives.
  • Coordinate and monitor the delivery of case management, education, health, and employment services for all clients, ensuring compliance with required laws and accrediting bodies.
  • Responsible for the quality of Resettlement Services program case record documentation, both manually and electronically.
  • Coordinate and supervise the programs overall Performance Quality Improvement (PQI) activities.
  • Lead weekly staff meetings and facilitate appropriate program communications.
  • Regularly monitors ONA grant budgets to ensure appropriate spend down of funds.
  • Ensure volunteer hours and in-kind donations are recorded and reported per grant requirements.
  • Research and build relationships with community stakeholders, including local parishes, colleges, and employers, to access adequate and appropriate services for clients.
  • Prepares monthly and quarterly reports as required.
  • Represents the Agency in the community and workplace in a professional and ethical manner.
  • Demonstrates sensitivity to the service population's cultural and socioeconomic characteristics.
  • Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.
  • Utilizes a basic knowledge of Microsoft Office applications.
Requirements
  • Bachelor's Degree in a related field of study required with six years of experience.
  • Two years of supervisory experience is required.
  • Must be able to reliably transport clients as needed.
Benefits
  • Retirement savings - After one year of employment, the agency contributes 4% of your plan year earnings into a savings account for you and will match dollar-for-dollar up to 4% of salary if an employee makes contributions to the plan.
  • PTO - earn 16 days off for vacation, sick, or personal time in your first year. This goes up to 22 days in your second year and keeps climbing every five years.
  • Holidays - Enjoy 11 paid holidays.
  • Other paid leave at no cost to employees - bereavement, short-term disability, long-term disability, paid parental leave.
  • Virginia Credit Union memberships.
  • Employee Assistance program - Free services including five free confidential consultations with a mental health professional.
  • Medical Insurance - a choice of 4 PPO plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.
  • Dental Insurance - a choice of two dental plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.
  • Vision Insurance.
  • Life insurance - paid by agency with option to purchase additional coverage.
  • Other insurance benefits - flexible spending accounts including dependent care, health savings account (for qualified HDHP participants), legal resources.