Hospitality Lead
1 day ago
Job Title: Hospitality Lead - Quick Serve
Job Summary: We are seeking a Hospitality Lead - Quick Serve to take a leadership role among fellow servers in providing fast and efficient service to customers. The ideal candidate will assist supervisors in organizing service of a variety of pre-made or made fresh-to-order snacks, beverages, and entrée items from Sodexo Live's Quick Serve menu.
Responsibilities:
Section 1: Identifying Information
Position Title: Hospitality Lead - Quick Serve
Job Group: Operations
Reports to: Hospitality Assistant Manager, Hospitality Manager
Job Code: 84DT1Q
Approvals: Hospitality Assistant Manager, Hospitality Manager
Status: Full/Part-time Hourly
Section 2: Position Purpose
The Hospitality Lead - Quick Serve will take a leadership role among fellow servers in providing fast and efficient service to customers. They will assist supervisors in organizing service of a variety of pre-made or made fresh-to-order snacks, beverages, and entrée items from Sodexo Live's Quick Serve menu. The style of service may be either grab-and-go, restaurant-style, or in-seat service format.
Section 3: Responsibilities, Supporting Actions, and End-Results
Major Responsibility: Support servers and act as a role model in providing outstanding service to all Quick Serve customers.
Supporting Actions:
• Organize and perform shift duties according to Sodexo Live procedure for opening and closing Quick Serve locations at start and close of business.
• Follow all Sodexo Live uniform and grooming standards.
• Attend pre-shift or pre-event check-in meetings and follow instructions from managers and supervisors; Ask questions to ensure clear and complete understanding of needs and assignments.
• Follow established procedure for time and attendance and taking assigned meal breaks.
• Apply consistent focus on the customer and pay close attention to detail in the performance of all tasks.
• Participate in and foster positive team relations with wait staff, fellow cashiers, other Quick Serve department employees, and management.
• Acknowledge each guest who enters service areas; Display alert posture, smile, make direct eye contact, and offer a sincere verbal greeting; Be courteous and professional in all interactions; Demonstrate Sodexo Live standards for guest service.
• Be fully knowledgeable of Quick Serve menu to assist guests and staff with questions.
• Continually observe surroundings and monitor guests to ensure they are properly attended to; Immediately alert Security of any suspicious activity.
• Maintain positive, on-going communication with Quick Serve staff and supervisors; Relate information regarding guest complaints and/or feedback to ensure that customer needs are always met.
• Make proactive suggestions for improving the customer experience at all points of sale.
• Comply with Health Department regulations and requirements, as well as Sodexo Live's standards for sanitation and safe food handling.
Additional Responsibilities:
• Take initiative in fulfilling special guest requests and be creative in resolving guest challenges and complaints; Involve a supervisor when previous methods have been unsuccessful.
• Follow all state and local guidelines for responsible alcoholic beverage service; Check identification of guests to verify age requirements for consumption of alcohol.
• Perform other tasks and duties from time to time, as directed.
Job Posted by ApplicantPro
-
Hospitality Lead
4 weeks ago
Miami Gardens, Florida, United States Sodexo Live Full timeJob Title: Hospitality Lead - Quick ServeJob Summary:We are seeking a Hospitality Lead - Quick Serve to join our team at Sodexo Live. As a Hospitality Lead - Quick Serve, you will play a key role in providing fast and efficient service to our customers. You will assist supervisors in organizing service of a variety of pre-made or made fresh-to-order snacks,...
-
Hospitality Lead
3 weeks ago
Miami Gardens, Florida, United States Sodexo Live Full timeJob Title: Hospitality Lead - Quick ServeJob Summary:The Hospitality Lead - Quick Serve is a key member of our Quick Serve team, responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests. As a leader among fellow servers, you will take initiative in organizing service, maintaining high standards of...
-
Hospitality Manager
1 hour ago
Miami, Florida, United States Think Hospitality Full timeJob SummaryWe are seeking a highly skilled and experienced Hospitality Manager to join our team at Think Hospitality. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Oversee the registration process, including inputting and retrieving...
-
Utility Worker
1 month ago
Miami Gardens, Florida, United States Thompson Hospitality Full timeJob SummaryThompson Hospitality is seeking a skilled Utility Worker to join our team at Florida Memorial University. As a key member of our facilities team, you will play a vital role in maintaining the cleanliness, functionality, and welcoming ambiance of our front-of-house area.Key ResponsibilitiesEnsure all dining and kitchen areas are clean and sanitized...
-
Utility Worker
4 weeks ago
Miami Gardens, Florida, United States Thompson Hospitality Full timeJob SummaryThompson Hospitality is seeking a skilled Utility Worker to join our team at Florida Memorial University. As a key member of our front-of-house team, you will play a vital role in maintaining the cleanliness, functionality, and welcoming ambiance of our dining area.ResponsibilitiesClean and sanitize all dining and kitchen areas to meet high...
-
Utility Worker
3 weeks ago
Miami Gardens, Florida, United States Thompson Hospitality Full timeJob SummaryThompson Hospitality is seeking a skilled Utility Worker to join our team at Florida Memorial University. As a key member of our facilities team, you will play a vital role in maintaining the cleanliness, functionality, and welcoming ambiance of our front-of-house area.ResponsibilitiesClean and sanitize all dining and kitchen areas to meet high...
-
Hospitality Services Director
1 month ago
Miami Beach, Florida, United States Davidson Hospitality Group Full timeDavidson Hospitality Group is seeking a Guest Services Manager to lead our front desk, concierge, and bell staff teams. As a key member of our team, you will be responsible for ensuring a smooth check-in and check-out process for our guests. You will handle guest inquiries, concerns, and special requests in a timely and professional manner. Additionally, you...
-
Restaurant Manager
6 hours ago
Miami, Florida, United States Gecko Hospitality Full timeJob DescriptionAs a Restaurant Manager at Gecko Hospitality, you will be the driving force behind creating a dynamic, guest-centered environment. With a focus on teamwork, quality, and communication, you'll help shape every element of the guest experience, ensuring excellence is delivered daily.Key Responsibilities:Lead with Passion: Coach and mentor the...
-
Lead Medical Assistant
16 hours ago
Miami Gardens, Florida, United States ChenMed Full timeJob Title: Lead Medical AssistantWe are seeking a highly skilled and experienced Lead Medical Assistant to join our team at ChenMed. As a Lead Medical Assistant, you will be responsible for providing exceptional patient care and leading a team of medical assistants in a fast-paced healthcare environment.Key Responsibilities:Lead a team of medical assistants...
-
Veterinary Hospital Team Lead
3 weeks ago
North Miami Beach, Florida, United States Banfield Pet Hospital Full timeJob Title: Shift LeadAt Banfield Pet Hospital, we're committed to delivering exceptional care and service to our furry friends and their owners. As a Shift Lead, you'll play a vital role in ensuring our hospital runs smoothly and efficiently.Responsibilities:Client Services: Provide professional, efficient, and exceptional client service, ensuring all...
-
Veterinary Hospital Team Lead
3 weeks ago
North Miami Beach, Florida, United States Banfield Pet Hospital Full timeJob Title: Shift LeadAt Banfield Pet Hospital, we're committed to delivering exceptional care and service to our furry friends and their owners. As a Shift Lead, you'll play a vital role in ensuring our team provides the highest quality care and service to our clients.Responsibilities:Client Services: Provide professional, efficient, and exceptional client...
-
Hotel Operations Manager
2 weeks ago
Miami, Florida, United States Gecko Hospitality Full timeJob OpportunityGecko Hospitality is seeking an experienced General Manager to lead an upscale hotel condo in Coconut Grove, Miami.Key Responsibilities:Oversee all hotel operations to ensure exceptional service standardsLead and mentor staff to foster a culture of upscale hospitalityManage financial performance, including budgeting and cost controlEnsure...
-
Lead Server
24 hours ago
North Miami Beach, Florida, United States Davidson Hospitality Group Full timeServer Job DescriptionAs a Server at Davidson Hospitality Group, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include:Key Responsibilities:Serve guests in a professional and courteous mannerTake orders and make recommendations to enhance the dining experienceEnsure accuracy and timely delivery of...
-
Housekeeping Professional
18 hours ago
Miami, Florida, United States Aimbridge Hospitality Full timeAimbridge Hospitality **Job Summary:** As a Housekeeper at Aimbridge Hospitality, you will be responsible for maintaining the cleanliness and attractiveness of guest rooms, hallways, and public areas in the hotel. **Key Responsibilities:** * Maintain clean and attractive guest rooms, hallways, and public areas in the hotel * Thoroughly clean and restock...
-
Hospitality Host
3 weeks ago
Miami, Florida, United States Kimpton Hotels & Restaurants Full time{"title": "Dining Area Host", "content": "Be Yourself. Lead Yourself. Make it Count.We're a boutique hotel and restaurant company that's all about creating a culture that reflects the diversity of our guests. We're looking for someone who shares our passion for hospitality and can bring their unique perspective to our team.What You'll DoMaintain a clean and...
-
Executive Chef
7 hours ago
Miami, Florida, United States Butler Hospitality Full timeAbout Butler HospitalityButler Hospitality is a leading provider of food and beverage services to hotels across the USA. We are committed to delivering high-quality experiences to our guests.Job SummaryWe are seeking a talented Sous Chef to join our team in Miami. As a key member of our culinary team, you will be responsible for leading the preparation and...
-
Safety and Security Professional
1 day ago
Miami, Florida, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Dua Miami Job OpportunityWe are seeking a highly skilled Safety and Security Officer to join our team at Aimbridge Hospitality. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests, employees, and property.Key Responsibilities:Investigate incidents, including room thefts,...
-
Hospital Medicine Physician
4 weeks ago
Miami, Florida, United States Mount Sinai Medical Center - Hospitalist Full timeHospital Medicine OpportunitiesMount Sinai Medical Center - Hospitalist is seeking a skilled Hospital Medicine Physician to join our team.Key Responsibilities:Hospital Operations: Manage hospital beds, annual encounters, and daily census.Clinical Care: Provide medical management for patients in the hospital, including open ICU with intensivist...
-
Restaurant Manager
2 weeks ago
Miami, Florida, United States Gecko Hospitality Full timeUnlock Your Potential as a Restaurant ManagerGecko Hospitality is seeking a seasoned Restaurant Manager to lead our team with purpose and passion. As a key member of our hospitality team, you will be responsible for creating a dynamic, guest-centered environment that exceeds expectations.As a Restaurant Manager, you will be the right-hand person to the...
-
Executive Chef
4 weeks ago
Miami, Florida, United States FTK HOSPITALITY Full timeExecutive Chef OpportunityWe are seeking a highly skilled and experienced Executive Chef to lead our upscale Spanish-style restaurant group in vibrant Miami. As a culinary visionary, you will be responsible for shaping the culinary direction of our iconic restaurant group, setting the standard for culinary excellence and guest satisfaction.Key...