Retail Store Manager

24 hours ago


Nashville, Tennessee, United States Mashburn LLC Full time
About the Role

Mashburn LLC is seeking a highly skilled and experienced Retail Store Manager to lead our Ann Mashburn Nashville Shop. As a key member of our team, you will be responsible for delivering a world-class retail experience to our customers, driving business growth, and representing the Mashburn brand in the community.

Key Responsibilities
  • Team Leadership: Select, hire, train, and retain a high-performing team of sales associates and customer service representatives.
  • Customer Experience: Lead by example and inspire your team to provide exceptional customer service, ensuring a positive and memorable experience for every customer.
  • Store Operations: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and loss prevention.
  • Marketing and Events: Develop and execute strategic marketing plans to promote the Mashburn brand and drive sales, including events, promotions, and community outreach.
  • Performance Management: Analyze sales data and customer feedback to identify areas for improvement and develop strategies to increase sales and customer satisfaction.
Requirements
  • Leadership Experience: 5+ years of leadership experience in retail or a related field.
  • Team Management: Proven track record of selecting, training, and motivating high-performing teams.
  • Customer Focus: Passion for delivering exceptional customer service and creating a positive customer experience.
  • Business Acumen: Strong understanding of retail operations, including sales, inventory management, and visual merchandising.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with customers, employees, and vendors.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits Package: A comprehensive benefits package, including medical, dental, vision, and life insurance.
  • 401(k) Plan: A 401(k) plan with company match.
  • Clothing Allowance: A generous clothing allowance to ensure you look your best while representing the Mashburn brand.
  • Employee Discount: A discount on all Mashburn products and services.

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