Field Support Technician

2 weeks ago


Houston, Texas, United States A3 Staffing Solutions Full time
Job Overview

We are seeking a dedicated Field Support Technician to provide on-site technical assistance and maintenance for various computer systems and peripherals.

Key Responsibilities:

  • Diagnose, troubleshoot, and repair hardware and software issues for desktops, laptops, and printers.
  • Perform on-site service and repairs for major OEM devices.
  • Support and maintain POS (Point of Sale) systems in retail environments.
  • Conduct break/fix repairs at the component level for desktops, laptops, and printers.
  • Document and manage hardware and software systems, including upgrades and replacements.
  • Execute imaging and recovery processes for systems.
  • Provide technical support by identifying, prioritizing, and resolving reported issues.
  • Install and update various software applications as needed.
  • Engage in activities that include recognition, research, isolation, resolution, and follow-up on technical problems.

Requirements:

  • Must possess a clean driving record with no open tickets or major violations.
  • Must hold a valid driver's license.
  • Must have access to a personal vehicle; mileage, parking, and tolls will be reimbursed.
About A3 Staffing Solutions

At A3 Staffing Solutions, we are dedicated to providing outstanding services and professionals who exhibit strong work ethics and processes. We prioritize:

  • Delivering exceptional client experiences.
  • Fulfilling our commitments.
  • Building trust through integrity.
  • Creating an inspiring environment that fosters innovation.


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