Customer Service Representative
1 month ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Prospera Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.
Key Responsibilities:
- Provide personalized service to members, responding to their inquiries and resolving their issues in a timely and professional manner.
- Process a variety of financial transactions, including deposits, withdrawals, and loan payments.
- Act as a liaison between members and other departments, ensuring that their needs are met and their concerns are addressed.
- Develop and maintain relationships with members, understanding their financial needs and providing them with tailored solutions.
- Work collaboratively with other team members to achieve common goals and objectives.
Requirements:
- High school diploma or equivalent required.
- 1 year of retail or customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Basic math skills and ability to balance cash drawer activities.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.
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