Loan Officer Trainee

4 weeks ago


Charlotte, North Carolina, United States Lennar Homes Full time

About the Role

The Loan Officer Associate assists Loan Officers while developing skills and knowledge to become a Loan Officer in the future. This role involves completing various on-line and classroom educational sessions while receiving operational and hands-on training by assisting the Loan Officer and Division Managers.

Key Responsibilities

  • Learning Development: Participate in formal training programs provided by the company, covering various aspects of lending, including understanding different types of loans, assessing creditworthiness, and navigating the loan approval process.
  • Continuous Education and Licensure: Successfully complete testing for mortgage licensing and appropriate state licensing as needed. Maintain up-to-date knowledge of RESPA through continuing education courses.
  • Support and Coordination: Update the loan application with any missing data. Maintain notes within the Loan Origination System to ensure complete exchange of information. Occasionally provide initial set up of the file.
  • Business Development and Customer Relations: Participate in builder and realtor functions to develop and maintain relationships. Work with Division Manager and Loan Officers on local marketing campaigns.
  • Customer-Centric Approach: Ensure that borrowers can easily reach out through various channels and receive prompt responses. Act as a primary contact between our borrowers and their Loan Officers, schedule and conduct meetings as needed, to discuss any follow-up issues or items that need to be addressed.
  • Collaboration and Flexibility: Assist processors and closers in procuring loan documents from borrowers and other entities as needed. Engage and assist internal associates through various channels and receive a prompt response. Flexible schedule, including weekends and evenings as needed.

Requirements

  • High school diploma or equivalent
  • BA or BS preferred
  • Mortgage or banking experience (preferred)
  • Experience in articulating product or service features, benefits, and value
  • A genuine passion for going above and beyond to ensure customer satisfaction
  • Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities
  • Proficient in using standard office software (e.g., Microsoft Office Suite)
  • Valid driver's license and reliable transportation

Benefits

  • Comprehensive medical, dental, and vision benefits
  • Flexible Spending Accounts, Health Savings Accounts, Health Reimbursement Accounts, and Commuter Savings Accounts
  • Vacation – up to 3 weeks of vacation per year upon hire
  • Holidays, sick leave, and personal days
  • Everyone's Included Day – We offer one paid day each year to celebrate, engage, in, and/or observe a cause that is meaningful to you
  • 401(k) savings plan with immediate vesting and 100% company match up to 5% of eligible pay
  • Paid maternity and bonding leave
  • New hire referral bonus program
  • Associate Assistance Plan
  • Lennar Education Assistance Program (LEAP) – Provides Student Loan Repayment Assistance
  • Associate Discount Program through Perks at Work
  • Associate Home Purchase Program
  • If enrolled in a Lennar medical plan, you can earn additional money in well-being rewards for a variety of wellness activities

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