Experienced Operations Coordinator

3 weeks ago


Poway, California, United States Elemy Full time

About Elemy's Operations Role

Elemy is a fast-growing delivery service partner dedicated to providing exceptional delivery experiences. Our mission is to maintain a culture of safety, efficiency, and teamwork while consistently exceeding customer expectations.

Job Overview

The Operations Manager will oversee the day-to-day operations of our delivery service, ensuring maximum efficiency and effectiveness in all aspects of the business. This role requires strong leadership, strategic thinking, and a dedication to customer satisfaction.

Key Responsibilities

  • Lead a team of delivery associates, ensuring they have the necessary resources and support to provide exceptional service
  • Manage and improve operational performance, efficiency, and customer satisfaction
  • Develop and implement strategies to improve delivery operations and customer experience

Requirements

  • 1 year minimum experience as a dispatcher for an Amazon DSP
  • Proven track record of managing and improving operational performance, efficiency, and customer satisfaction
  • Strong leadership skills, with the ability to motivate, coach, and develop a diverse team

Benefits

  • Competitive hourly rate: $22/hour
  • Bonus pay and benefit compensation
  • 401(k), dental insurance, health insurance, and paid time off

Work Schedule

  • 8-10 hour varying shifts
  • Monday to Sunday
  • 4-6 days per week
  • 1 weekend day required


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