Experienced Operations Coordinator
3 weeks ago
About Elemy's Operations Role
Elemy is a fast-growing delivery service partner dedicated to providing exceptional delivery experiences. Our mission is to maintain a culture of safety, efficiency, and teamwork while consistently exceeding customer expectations.
Job Overview
The Operations Manager will oversee the day-to-day operations of our delivery service, ensuring maximum efficiency and effectiveness in all aspects of the business. This role requires strong leadership, strategic thinking, and a dedication to customer satisfaction.
Key Responsibilities
- Lead a team of delivery associates, ensuring they have the necessary resources and support to provide exceptional service
- Manage and improve operational performance, efficiency, and customer satisfaction
- Develop and implement strategies to improve delivery operations and customer experience
Requirements
- 1 year minimum experience as a dispatcher for an Amazon DSP
- Proven track record of managing and improving operational performance, efficiency, and customer satisfaction
- Strong leadership skills, with the ability to motivate, coach, and develop a diverse team
Benefits
- Competitive hourly rate: $22/hour
- Bonus pay and benefit compensation
- 401(k), dental insurance, health insurance, and paid time off
Work Schedule
- 8-10 hour varying shifts
- Monday to Sunday
- 4-6 days per week
- 1 weekend day required
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