Area Leader General Merchandise Position

3 weeks ago


Bloomington, Indiana, United States Follett Full time
Job Description

Follett, a leading provider of education technology, services, and print and digital content, is seeking a highly motivated and results-driven Area Leader General Merchandise to join its team. As a key member of the organization, you will be responsible for driving sales, managing the General Merchandise departments, and collaborating with campus and One Team Center partners.

Key Responsibilities:

  • Analyze merchandising reports to drive business results and develop strategies to capitalize on business strengths and impact deficiencies.
  • Deliver impactful visual presentations and optimal merchandise execution standards, utilizing monthly promotional plans and new product launch directives.
  • Facilitate effective workload planning process to accomplish tasks and plan appropriate time to direct and organize merchandise receipt placement, replenishment, and sales promotion set-up/signage.
  • Maintain appropriate inventory control in alignment with store operational procedures.

Campus Relationships:

  • Establish and foster strong relationships with the campus communities, campus administration, athletics departments, faculty, and staff.

Talent Management:

  • Champion full cycle talent management for all stores, including driving the communication, development, and training of team members.
  • Actively seek and share best practice photos and actions with peers and team, and provide direct feedback to team members.

Customer Service:

  • Lead teams to provide a fun, best-in-class experience for all customers, focused on solutions-based selling and fostering an exceptional shopping experience in-store and online.

Requirements:

  • 3-5 years of Experience
  • Results and Sales Driven
  • Experience with full-cycle talent management
  • Passionate about Customer Service
  • Foster strong relationships with campus relations
  • ​​Bachelor's Degree or equivalent
  • Travel Requirements 10%-50%
  • ​General Computer Skills

Benefits:

  • Medical, Dental, & Vision
  • Voluntary Insurance plans
  • 401k + 100% company match (up to 4%)
  • 80 hours vacation + sick days
  • 10 paid company holidays
  • Quarterly Bonus Plan

Follett is an Equal Opportunity Employer and considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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