Team Leader
16 hours ago
At Tractor Supply Company, we're committed to delivering a legendary customer experience. As a Team Leader, you'll play a critical role in assisting the Store Manager and Assistant Store Manager in executing operational, sales, and merchandising objectives.
Key Responsibilities:- Assist in the execution of operational, sales, and merchandising objectives
- Deliver a legendary customer experience through GURA (Greet, Uncover, Recommend, Ask, and Appreciate)
- Perform a combination of duties, including executing basic, promotional, and seasonal merchandising activities, performing opening and closing procedures, and transporting and making deposits to the bank
- Assess store conditions and assign duties, organize and prioritize workflow, and recover merchandise
- Participate in mandatory freight processing, perform regular and promotional price change activities, and resolve customer complaints/issues
- Adhere to loss prevention standards and respond to alarm calls as needed
- Communicate with Team Members on job functions, responsibilities, and financial goals
- Operate cash registers, computers, and other store equipment, and assist Team Members on the application of policies and procedures
- At least 18 years of age and a valid driver's license
- Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred
- Supervisory experience preferred
- Ability to read, write, and count accurately
- Basic computer skills
- Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
- Ability to perform and execute principle responsibilities of Team Members
Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours. Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.
Physical Requirements:Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment. Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store.
Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information/merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs.
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