Financial Support Associate
1 day ago
We are seeking a dedicated Financial Support Associate to join our team. In this role, you will provide expert-level support to credit union members, answering complex questions, and resolving issues promptly and professionally.
The ideal candidate will possess strong analytical skills, be able to work independently, and have excellent communication skills. Our team is committed to delivering world-class service, and we take pride in our collaborative and supportive work environment.
This is a remote position starting at $19.23 per hour. The successful candidate will be required to reside in specific locations including Alabama, Arizona, D.C, Florida, Georgia, Illinois, Kansas, Kentucky, Maryland, Massachusetts, Minnesota, New York, North Carolina, Pennsylvania, Tennessee, South Carolina, Texas, Utah, Virginia, West Virginia or Wyoming.
Key Responsibilities:
- Answer phone calls and utilize knowledge of credit union products, data systems, and web-based applications to provide information, answer questions, and assist with requests and concerns for both member and non-member callers.
- Completes required member verification, reviews accounts, relay company and credit union policy/procedures, and communicates with management or other S3 teams/departments as needed to remedy member service issues in a remote environment.
- Specializes in either digital, cards, or loans-related queue and processes related transactions.
Qualifications & Skills:
- 6 months of experience in customer service is preferred.
- Excellent written and verbal communication.
- Thrives in a fast-paced customer service environment.
- Must be highly organized and detail oriented.
- Ability to work independently and prioritize work effectively.
- Ability to navigate and utilize multiple platforms/computer software simultaneously.
Perks and Benefits:
- Group medical, dental, and vision coverage insurance
- Generous Paid Time Off
- Up to 11 Paid Holidays Per Year
- 401(k) With Employer Match and Discretionary Contribution
- Employee Referral Program
- Wellness Programs
- Peer-to-Peer Recognition Program
-
Financial Growth Associate Director
4 weeks ago
Baltimore, Maryland, United States Financial Growth Partners Full timeAbout the RoleWe are seeking a highly motivated and results-driven Financial Growth Associate Director to join our team at Financial Growth Partners.Job OverviewThe Financial Growth Associate Director will play a key role in helping individuals, families, and businesses achieve their financial goals and dreams. This includes working with clients to...
-
Financial Management Associate
3 weeks ago
Baltimore, Maryland, United States Beacon Hill Full timeAbout the Role:We are seeking a highly skilled Financial Management Associate to join our team at Beacon Hill. As a key member of our finance department, you will be responsible for maintaining accurate and up-to-date financial records, budgeting, and reporting.Key Responsibilities:Maintain accurate general ledger entries, including revenue, expenses,...
-
Baltimore, Maryland, United States Creative Financial Staffing Full timeAbout the Company and Our Mission:Our client, a local non-profit organization, aims to inspire donors to achieve their charitable goals and improve the quality of life in the Baltimore region.Job Summary:We are seeking an experienced Financial Assistant to join our team on a contract basis through January 2025. As a key member of our finance department, you...
-
Financial Services Associate
7 days ago
Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full timeKey ResponsibilitiesThe Financial Services Associate will play a critical role in providing administrative and operational support for various functions and transaction types within Operations.Responsibilities include processing charge-off accounts, authorized account affidavits, and responding to SSI, Medicaid, and verification of deposit requests.The ideal...
-
Financial Opportunities Specialist
5 days ago
Baltimore, Maryland, United States Financial Growth Partners Full timeAbout the RoleWe are seeking a motivated and entrepreneurial individual to join our team as a Financial Opportunities Specialist. This exciting opportunity offers a competitive salary of $70,000 - $90,000 per year.As a Financial Opportunities Specialist with Financial Growth Partners, you will have the chance to empower individuals, families, and businesses...
-
Chief Financial Strategist
3 weeks ago
Baltimore, Maryland, United States Creative Financial Staffing Full timeCreative Financial Staffing is seeking an accomplished Financial Planning Director to oversee financial planning, budgeting, and reporting functions. As a key member of our team, you will play a critical role in ensuring the organization's financial health and sustainability.The ideal candidate will have a strong background in finance, with at least 4+ years...
-
Expert Financial Appraiser
3 weeks ago
Baltimore, Maryland, United States Creative Financial Staffing Full timeAt Creative Financial Staffing, we are seeking a highly motivated and analytical Valuation Analyst to join our dynamic team in Baltimore. This role offers significant client interaction and an opportunity to develop and apply advanced financial concepts in a professional environment.The Valuation Analyst will work closely with senior staff, onsite/in the...
-
Medical Support Associate
3 weeks ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob Summary:We are seeking a highly organized and detail-oriented Medical Support Associate to join our team at LifeBridge Health. This individual will be responsible for performing registration, scheduling, and financial procedures to support professional services and revenue cycle processes.Responsibilities:Performing registration, scheduling, and...
-
Financial Controller
3 weeks ago
Baltimore, Maryland, United States Creative Financial Staffing Full timeAbout Our ClientOur client is a well-established company in the local hospitality industry, renowned for its exceptional services in the Baltimore area. Due to their rapid growth, they are seeking an experienced Financial Controller who can seamlessly integrate into their team.Job SummaryThe ideal candidate will oversee the day-to-day financial operations,...
-
Chief Financial Analyst
3 weeks ago
Baltimore, Maryland, United States Creative Financial Staffing Full timeAbout the OpportunityCreative Financial Staffing is partnering with a top engineering client to hire an Experienced Project Accountant in Catonsville, MD. The ideal candidate will join a supportive and tight-knit team working on-site in Catonsville.Key ResponsibilitiesPrepare and process billing, accounts receivable, and general ledger entries.Handle...
-
Chief Financial Operations Manager
3 weeks ago
Baltimore, Maryland, United States Creative Financial Staffing Full timeAbout This RoleWe are seeking a highly skilled Chief Financial Operations Manager to join our team at Creative Financial Staffing. The ideal candidate will possess excellent analytical and organizational skills, with the ability to lead financial planning, budgeting, and reporting functions.As a key business partner to senior management and division leaders,...
-
Enterprise Financial Opportunities Specialist
3 weeks ago
Baltimore, Maryland, United States Financial Growth Partners Full timeUnlock your potential in a dynamic career with Financial Growth Partners, where you'll empower individuals and businesses to achieve their financial goals.Based in the Mid-Atlantic region, our Enterprise Financial Opportunities Specialist role offers a competitive salary of $80,000 - $110,000 per year, plus a comprehensive benefits package.About the...
-
Financial Leader for a Nonprofit Organization
3 weeks ago
Baltimore, Maryland, United States Creative Financial Staffing Full timeEmpowering Children and Families through Effective Financial ManagementAre you a seasoned finance professional looking to make a meaningful impact in the nonprofit sector? We are seeking an experienced Finance Manager to join our mission-driven team at Creative Financial Staffing. As a key member of our leadership team, you will play a critical role in...
-
Financial Accountant Assistant
4 weeks ago
Baltimore, Maryland, United States Creative Financial Staffing Full timeAbout the CompanyCreative Financial Staffing is partnering with a top client in the local education industry to hire an experienced Financial Accountant Assistant to join their growing accounting team.This is a contractual position to help with an upcoming project and will be based in Baltimore, MD. The company offers a relaxed and productive atmosphere,...
-
Wealth Development Associate
5 days ago
Baltimore, Maryland, United States Financial Growth Partners Full timeJob SummaryFinancial Growth Partners is seeking a skilled Wealth Development Associate to join our team. In this role, you will be responsible for working regularly and relationally with clients to understand their goals, concerns, and current financial information, developing and maintaining a base of clients who value your input and guidance.This is a...
-
Financial Accountant
3 weeks ago
Baltimore, Maryland, United States Creative Financial Staffing Full timeAbout the Company and Opportunity:Creative Financial Staffing is partnering with a client in the property management industry who is looking to hire a Portfolio / Property Accountant on a contract or contract to hire basis.The company boasts a diverse and well-rounded team that enjoys working together and doing team building activities.Schedule: This role is...
-
Clinical Support Associate
3 weeks ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob OverviewWe are seeking a Clinical Support Associate to join our team at LifeBridge Health, one of the largest healthcare providers in Maryland. This role is ideal for individuals who possess strong administrative and communication skills, with a passion for delivering exceptional patient care.About LifeBridge Health:As a leading healthcare provider, we...
-
Medical Support Associate
3 weeks ago
Baltimore, Maryland, United States Ascension Full timeJob Title: Medical Support AssociateAbout the Role:We are seeking a skilled Medical Support Associate to join our team at Ascension Saint Agnes in Baltimore, Maryland. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and supporting the daily operations of our medical facility.Key Responsibilities:*...
-
Healthcare Support Associate
3 weeks ago
Baltimore, Maryland, United States LifeBridge Health Full timeRehabilitation Practice Associate Job DescriptionWe are seeking a skilled Healthcare Support Associate to join our team at LifeBridge Health in Baltimore, MD.Job Summary:The Healthcare Support Associate will perform various administrative and clinical tasks to support the rehabilitation practice, including registration, scheduling, and financial procedures....
-
Smile Team Support Associate
1 week ago
Baltimore, Maryland, United States Benevis Full timeSmile Team Support AssociateWe are seeking a highly skilled Smile Team Support Associate to join our team at Benevis. As a valued member of our community, you will be responsible for providing exceptional patient care and supporting our mission to create happy, healthy smiles.The successful candidate will have a minimum of one year of customer service...