Claims Operations Manager

2 weeks ago


Jacksonville, Florida, United States LotSolutions, Inc. Full time
Job Title: Claims Manager

LotSolutions, Inc. is seeking a highly skilled and experienced Claims Manager to lead and manage the Claims Operations team. The successful candidate will be responsible for developing and maintaining procedures and guidelines to achieve the company's objectives effectively and efficiently.

Key Responsibilities:

  • Develop and implement policies and procedures to support the company's objectives.
  • Manage and supervise a team of claims professionals to ensure excellent customer service and timely claims resolution.
  • Collaborate with the Compliance department to ensure adherence to regulatory requirements.
  • Work with the Special Investigations Unit to investigate and resolve complex claims.
  • Develop and maintain relationships with key stakeholders, including insureds, agents, and policyholders.
  • Monitor and analyze claims data to identify trends and areas for improvement.
  • Develop and implement training programs to enhance the skills and knowledge of claims professionals.
  • Stay up-to-date with industry developments and best practices to ensure the Claims Operations team remains competitive.

Requirements:

  • 7-10 years of experience in claims management, preferably in property and casualty.
  • Proven track record of leading a team to improved performance and customer satisfaction.
  • Strong leadership and communication skills.
  • Ability to analyze data and identify trends.
  • Knowledge of regulatory requirements and industry best practices.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

LotSolutions, Inc. is an equal opportunities employer and welcomes applications from diverse candidates.



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