Store Loss Prevention Director
1 week ago
At DICK'S Sporting Goods, we're committed to creating an inclusive and diverse workforce that reflects the communities we serve. We're seeking a highly skilled Store Loss Prevention Manager to join our team.
Job Summary:The Store Loss Prevention Manager is responsible for leading Loss Prevention functions within a specific location and partnering with Store Operations to prevent company loss. This includes driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results.
Key Responsibilities:- Lead Loss Prevention functions within a specific location
- Partner with Store Operations to prevent company loss
- Drive company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results
- Network with law enforcement, loss prevention professionals, and other retailers to identify and create comprehensive case files for repeat external theft perpetrators
- Implement, train, and coordinate all Loss Prevention best practices
- Conduct Loss Prevention assessments/investigations
- Ensure the physical security of the building and Company assets
- Conduct ongoing MES training and ensure timely completion of certification programs
- Detection, investigation, and documentation of Organized Retail Crime, and other violations of law and/or company policy
- Conduct thorough analysis of daily, weekly, and monthly exception reports to identify areas of opportunity
- Research and respond to cash over/short reporting
- Partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues
- Conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements
- Support the Shrink Coach in ensuring compliance of self-assessments
- Conducts regular review of operational processes for compliance - SIM, Transfers, Claims, RTVs, SFS, BOPIS, and Known Loss Reporting
- 3-5 years of Loss Prevention experience or related retail experience
- Interview/Interrogation training and practical skills (Wicklander-Zulawski certification preferred)
- 4-year college degree or equivalent experience preferred
- Certified Forensic Interviewer (CFI) - preferred
- Successfully pass comprehensive criminal background check
- World-class customer service skill and interpersonal/communication skills
- Strong problem-solving ability and analytical skills
- Proficiency in MS Office
- Flexible availability - including nights, weekend, and holidays
- Must be able to keep confidences and consistently operate in a direct and truthful manner
- Loss Prevention Qualified (LPQ) preferred
- Loss Prevention Certified (LPC) preferred
- Certified Forensic Interview (CFI) preferred
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Store Loss Prevention Director
1 week ago
Natick, Massachusetts, United States DICK'S Sporting Goods Full timeJob Title: Store Loss Prevention ManagerAt DICK'S Sporting Goods, we're committed to creating an inclusive and diverse workforce that reflects the communities we serve. We're seeking a highly skilled Store Loss Prevention Manager to join our team.Job Summary:The Store Loss Prevention Manager is responsible for leading Loss Prevention functions within a...
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