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HubSpot Implementation Specialist
2 months ago
At 1406 Consulting, we're seeking a highly skilled and experienced HubSpot expert to join our team as a HubSpot Implementation Specialist. As a key member of our team, you will be responsible for tactical execution in our clients' HubSpot portals, ensuring they have a successful and optimized HubSpot instance.
Key Responsibilities:- Client Relationship Management:
- Build strong and lasting relationships with assigned clients as the technical expert.
- Understand clients' unique goals and challenges and work with the account management team to align HubSpot solutions to meet their needs.
- Manage and implement HubSpot functionality with multiple clients, including implementation projects and ongoing retainer/managed services clients.
- HubSpot Expertise:
- Leverage your in-depth knowledge of HubSpot to assist clients with various tasks within their HubSpot portal.
- Provide guidance and best practices on HubSpot tools, automation, and features.
- Troubleshoot and resolve technical issues related to HubSpot.
- Ongoing Support:
- Monitor client accounts and performance, identifying areas for improvement.
- Conduct regular check-ins and provide training and resources to help clients achieve their goals.
- Respond to client inquiries and requests promptly and effectively.
- Upselling and Expansion:
- Identify opportunities for upselling additional services or HubSpot features to existing clients.
- Collaborate with the sales and leadership teams to develop tailored upselling strategies.
- Present opportunities to leadership for review and execution.
- Bachelor's degree in a relevant field (Business, Marketing, etc.).
- HubSpot certifications (e.g., HubSpot Certified, Inbound Certified) are preferred.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proven ability to drive customer success and satisfaction.
- Self-motivated, proactive, and detail-oriented.
- Competitive salary and performance-based bonuses.
- Comprehensive healthcare and benefits package, including company-paid medical insurance and 401k Plan with a company contribution matching plan.
- Professional development opportunities.
- Collaborative and innovative work environment.
- Opportunity to make a significant impact on client success and company growth.