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Floral Operations Specialist

1 month ago

Troy, Michigan, United States Kroger Full time

Floral Operations Specialist

**Job Summary:**

We are seeking a highly skilled and motivated Floral Operations Specialist to join our team. As a key member of our floral department, you will be responsible for creating an exceptional customer experience through exceptional service, establishing and maintaining a safe and clean environment, and assisting the department manager in reaching sales and profit goals.

**Responsibilities:**

* Promote trust and respect among associates and customers
* Create an environment that enables customers to feel welcome, important, and appreciated
* Gain and maintain knowledge of products sold within the department
* Monitor and maintain sanitation to company standards and health department regulations
* Order and maintain stock and supplies, monitor conditions and appearance of same throughout the department
* Merchandise and display products to increase sales
* Implement price changes and monitor scan integrity
* Monitor product quality, remove poor quality product
* Control and monitor inventory throughout the department and maintain FTD records
* Communicate with vendors, monitor and control inventory received
* Implement all company programs as directed and communicate purpose, objectives, and procedures to team members
* Review display planners and implement to company guidelines
* Prepare and hang signs as needed
* Prepare for and perform inventory
* Attend required classes and meetings
* Review department statements, follow up on discrepancies
* Communicate information to upper management and store personnel
* Review department bulletins, follow through and implement all company programs
* Complete required forms
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
* Notify management of customer or employee accidents
* Report all safety risks or issues, and illegal activity, including: robbery, theft, or fraud

**Qualifications:**

* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math

**About Us:**

At Kroger, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family