Shift Lead at Crumbl Cookies
1 week ago
We are seeking a highly motivated and experienced Shift Lead to join our team at Crumbl Cookies. As a Shift Lead, you will be responsible for leading shifts of 1-4 team members, managing mix plans, solving customer issues, and managing store openings and/or closings.
Key Responsibilities- Perform as Manager on Duty during scheduled on-floor shifts in charge of all operations and as front line in resolving customer service issues and tasking / managing Team Members to their assigned roles
- Monitor and ensure all shifts operate within acceptable Crumbl operational goals
- Mentor and train team members on The Crumbl Way
- Manage dough production and baking schedules as assigned
- Complete required store Opening & Closing procedures when scheduled
- Participate with full management team in developing and nurturing a strong and inclusive culture of integrity, responsibility and excellence
- Previous retail leadership experience, preferably in QSR environment
- At least 18 years old (required to operate some of our kitchen equipment)
- Available for at least 3 Friday or Saturday shifts per month (we're closed Sundays)
- Available to open or close store at least 2 days per week (see hours below)
- Completion of Food Handlers certificate within 1 week of hire
- Comfortable using phone Apps and digital checklists
- Valid driver's license and reliable transportation
- Guarantee of at least $3.00 per hour in tips for your non-training hours
- 401(k) with Employer Match
- Telehealth Plan
- Up to 80 hours of PTO
- Employee Discount
- Free Cookie with every shift
- Closed Sundays
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