Shift Lead

4 weeks ago


Kennett Square, Pennsylvania, United States Capriotti's Sandwich Shop Full time
Job Summary

As a Shift Lead at Capriotti's Sandwich Shop, you will be the face of the company, providing Uncompromising Standards of Quality and Service. Your responsibilities will include delegating duties, assigning tasks, and ensuring Team Members are prepared for our guests. You will contribute to a team environment by recognizing and reinforcing individual and team accomplishments. Additionally, you will follow inventory control procedures, guidelines, and all Capriotti's procedures and operational policies to ensure the safety of all Team Members and guests during each shift.

Responsibilities

* Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests.
* Contributes to a team environment by recognizing and reinforcing individual and team accomplishments.
* Follow inventory control procedures and guidelines.
* Follows all Capriotti's procedures and operational policies, cash handling, sanitation, and safety/security, to ensure the safety of all Team Members and guests during each shift.
* Assist with labor management costs.
* Acts with integrity, honesty, and knowledge to promote Capriotti's values and culture.
* Must demonstrate proficiency in all areas of shop operations to assist where needed during assigned shift.
* Maintain cleanliness and organization throughout the shop and ensure proper setup and breakdown of all areas, including the dining room, restrooms, cold stations, grill, and prep areas.
* Work as a team to prepare for each shift.
* Ability to manage time effectively while meeting all job responsibilities.
* Maintains a positive work environment for Team Members and guests during each shift.

Qualifications

* Excellent guest service skills are required.
* Must be able to take direction and delegate responsibilities.
* Ability to work in a fast-paced environment.
* Team-oriented, adaptable, dependable, and strong work ethic.
* Ability to communicate effectively to help keep all Team Members informed.
* Flexible schedule; could include nights and weekends.
* At least 16 years of age.

Compensation
$17.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti's was born from a desire to create something unique while honoring family heritage. To this day, the whole roast turkeys, quality meats & cheeses, and fresh rolls and produce continue to impress our patrons and earn awards across the country.
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