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Client Support Specialist

2 months ago


Averill Park, New York, United States LEGENBAUER GAS & OIL COMPANY INC Full time
Job Overview

We are looking for a dedicated Customer Service Representative to become a vital part of our team at LEGENBAUER GAS & OIL COMPANY INC. In this role, you will assist customers by delivering comprehensive product and service information while addressing technical challenges.

Key Responsibilities:
  • Manage customer inquiries and resolve complaints effectively.
  • Offer detailed information regarding our products and services.
  • Diagnose and address product-related issues and concerns.
  • Maintain accurate records of customer interactions and updates.
  • Build and enhance a knowledge base of our evolving offerings.
Required Qualifications:
  • Prior experience in customer service, sales, or related fields is advantageous but not mandatory; we are willing to train the right individual.
  • Strong ability to establish rapport with clients.
  • Effective prioritization and multitasking skills.
  • Exhibit a positive and professional attitude.
  • Exceptional written and verbal communication abilities.

This position requires availability from 8 AM to 12 Noon, Monday through Friday.