Customer Service Representative

6 days ago


Owasso, Oklahoma, United States R1 RCM Full time
Job Summary

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration department, you will play a vital role in ensuring the smooth and efficient registration process for our patients.

Key Responsibilities
  • Collect and verify patient and insurance information in a fast-paced and dynamic environment
  • Provide exceptional customer service to patients and their families, addressing their concerns and questions with empathy and professionalism
  • Work effectively in a team environment, collaborating with clinicians and other staff members to ensure seamless registration processes
  • Stay up-to-date with changing health plans and coverage, utilizing this knowledge to accurately collect and input patient information
Requirements
  • High School Diploma or equivalent
  • Excellent customer service skills and experience

We offer a competitive hourly rate of $15.96 and opportunities for career growth and development in a dynamic and supportive team environment. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

At R1 RCM Inc., we are committed to providing our associates with the tools and resources they need to succeed in their roles and advance their careers. We offer a comprehensive benefits package, ongoing training and development opportunities, and a collaborative and inclusive work environment.



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