Customer Service Representative

6 days ago


Owasso, Oklahoma, United States KMAC Enterprises Full time

About KMAC Enterprises

KMAC Enterprises is a dynamic and fast-paced organization that operates a franchise of Taco Bell. As a Team Member, you will be an integral part of our team, providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities

  • Greeting and Serving Customers
    • Welcoming customers in the restaurant or drive-thru, taking and ringing up orders, handling payment, and thanking customers.
  • Food Preparation and Presentation
    • Preparing and storing food ingredients, assembling food and beverage orders, checking to ensure they are correct, packaging products, and maintaining a clean and safe work environment.
  • Teamwork and Communication
    • Working well with teammates, accepting coaching from management, and communicating effectively with customers, teammates, and managers in a positive manner.

Essential Behaviors

  • Customer Focus
    • Providing friendly and helpful service to customers, meeting their needs, and taking steps to resolve food or service issues.
  • Teamwork and Adaptability
    • Working collaboratively with teammates, being flexible, and adapting to changing situations.
  • Appearance and Grooming
    • Maintaining a clean and tidy appearance, adhering to company dress code, and promoting a positive image of KMAC Enterprises.

What We Offer

KMAC Enterprises is committed to providing a positive and inclusive work environment. As a Team Member, you will have the opportunity to develop your skills, work with a dynamic team, and contribute to the success of our organization.



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