Member Experience Specialist

3 weeks ago


Sierra Vista, Arizona, United States Planet Fitness, Inc. Full time

We're seeking a highly skilled and customer-focused individual to join our team as a Member Service Representative Part Time at Planet Fitness, Inc. In this role, you'll be responsible for delivering an exceptional member experience by providing a superior level of customer service.

Job Description

As a Member Service Representative Part Time, you'll be the first point of contact for our members, prospective members, and guests. You'll be responsible for:

  • Greeting members and providing assistance with any questions or concerns they may have.
  • Responding to phone calls and resolving member issues in a timely and professional manner.
  • Providing information about our facilities, services, and amenities.
  • Working collaboratively with other staff members to ensure seamless service delivery.

You'll have the opportunity to work in a fast-paced environment and develop your communication and problem-solving skills. We're committed to supporting your growth and development, with ongoing training and coaching from experienced colleagues.

Requirements

To be successful in this role, you'll need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • The ability to work effectively in a team environment.
  • A positive attitude and a commitment to providing exceptional customer service.

We offer a competitive salary of $ $23,000 - $26,000 per year, depending on experience. If you're passionate about delivering outstanding customer experiences and are looking for a rewarding career opportunity, please submit your application.

We're proud to offer a range of benefits, including:

  • A comprehensive training program to help you develop your skills and knowledge.
  • Ongoing support and coaching from experienced colleagues.
  • A collaborative and dynamic work environment.


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