Sales Support Coordinator

2 weeks ago


Pompano Beach, Florida, United States Watsco Full time
About the Role

We are seeking a highly skilled Sales Support Coordinator to join our dynamic team at Watsco. As a key member of our Sales Center, you will play a critical role in providing exceptional customer service and support to our customers and sales team.

Key Responsibilities
  • Provide timely and accurate support to customers regarding product availability, delivery, and order status.
  • Assist customers in making product selections by asking questions and actively listening to identify customer needs.
  • Research and source products for customers using various tools and resources.
  • Communicate effectively with customers, vendors, and internal teams to resolve issues and provide high-quality service.
  • Maintain knowledge of new and existing products and inventory through training, catalog reviews, and internal resources.
Requirements
  • High School Diploma or equivalent with 2+ years of Counter Sales, Call Center, or Customer Service experience.
  • Demonstrated customer service skills and ability to problem-solve, be detail-oriented, and multitask.
  • Proficient in MS Office applications and ability to learn new software and systems.
What We Offer
  • Competitive pay and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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