Member Service Representative

5 days ago


Magna, Utah, United States Sam's Club Full time
Job Requirements and Benefits

We are seeking a skilled and customer-focused individual to join our team as a Member Service Representative. This role involves working in a fast-paced environment, adapting to changing situations, and maintaining a positive attitude while interacting with members.

Key Responsibilities:
  • Maintain a clean and organized store environment
  • Provide exceptional customer service by addressing member inquiries, resolving issues, and promoting the company's products and services
  • Process member purchases, assist with payments, and utilize cash registers for transactions
  • Ensure products are selected and packaged according to company policies and procedures
  • Participate in safety initiatives and maintain a safe work environment


Requirements:
  • Able to work in a fast-paced environment and adapt to changing situations
  • Demonstrate excellent communication and problem-solving skills
  • Ability to multitask, prioritize tasks, and meet deadlines
  • Able to stand for long periods, lift up to 25 pounds, and navigate a warehouse environment


What We Offer:
  • Estimated hourly wage: $20.50 (based on location)
  • Performance-based bonus awards
  • 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, and bereavement leave
  • Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more


About Us:
Sam's Club is a leading membership-based warehouse club that offers a wide range of products and services to its members. As a Member Service Representative, you will be part of a dynamic team dedicated to providing exceptional customer service and ensuring a positive shopping experience for our members.

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