Member Service Representative
5 days ago
We are seeking a skilled and customer-focused individual to join our team as a Member Service Representative. This role involves working in a fast-paced environment, adapting to changing situations, and maintaining a positive attitude while interacting with members.
Key Responsibilities:
- Maintain a clean and organized store environment
- Provide exceptional customer service by addressing member inquiries, resolving issues, and promoting the company's products and services
- Process member purchases, assist with payments, and utilize cash registers for transactions
- Ensure products are selected and packaged according to company policies and procedures
- Participate in safety initiatives and maintain a safe work environment
Requirements:
- Able to work in a fast-paced environment and adapt to changing situations
- Demonstrate excellent communication and problem-solving skills
- Ability to multitask, prioritize tasks, and meet deadlines
- Able to stand for long periods, lift up to 25 pounds, and navigate a warehouse environment
What We Offer:
- Estimated hourly wage: $20.50 (based on location)
- Performance-based bonus awards
- 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits, including PTO, parental leave, family care leave, and bereavement leave
- Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
About Us:
Sam's Club is a leading membership-based warehouse club that offers a wide range of products and services to its members. As a Member Service Representative, you will be part of a dynamic team dedicated to providing exceptional customer service and ensuring a positive shopping experience for our members.
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