Service Coordinator

6 days ago


Round Rock, Texas, United States Express Employment Professionals Full time

Are you looking for a challenging role where you can utilize your customer service and dispatching skills? Express Employment Professionals is seeking a Service Coordinator to join our team in Round Rock. This growing company serves commercial and residential customers across the greater Austin area, and we're searching for a stellar individual who can provide excellent service and clear communication to both external customers and their fellow internal employees.

Main duties involve coordinating with multiple departments and crews to ensure work orders are thoroughly accurate. You will be responsible for dispatching technicians, prioritizing and adjusting as necessary, following up daily on all incomplete jobs, debriefing all calls to ensure correct billing and that the work was completed to customer specifications, reviewing and posting transactions to jobs daily, processing payroll, issuing purchase orders, and ensuring all work order information is accurate.

As a Service Coordinator, you will have the opportunity to work in a fast-paced environment, use your organizational skills to prioritize tasks, and communicate effectively with both internal teams and external customers. If you possess excellent customer service skills, outstanding time management skills, and the ability to work under pressure, this could be the ideal role for you.

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, plus benefits and opportunities for growth and development. If you're passionate about providing comfort and respect to clients and have a strong background in customer service or dispatching, apply today


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