Customer Service Representative
3 weeks ago
We are seeking a highly skilled and customer-focused Call Center Agent to join our team at CareerNation. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients, handling incoming calls, and resolving issues in a timely and professional manner.
Key Responsibilities:- Answer and direct incoming calls to the appropriate department or person
- Take messages and process them accordingly
- Know physicians and staff schedules for all offices
- Have general information regarding insurance, schedule, procedures, and services provided by the Group
- Keep log of physician telephone numbers, cell phones, and pager numbers
- Responsible for taking consults called in by the hospital, physicians, or service and relaying them to physicians requested
- Handles emergencies according to specified procedure
- Turns over calls to the answering service as per instructed
- Keeps answering service advised to covering physicians, physician telephone pagers, and telephone numbers
- Confirms physicians' daily appointments, checking information and updating when possible
- Maintains information and confidentiality
- Performs related work as required
- Adheres to all CareMount Medical Group's policies and procedures including OSHA and HIPAA guidelines
- Knowledge of business office procedures
- Knowledge of Call Manager software and communication procedures
- Skill in operating a communications system
- Ability to read, understand, and follow oral and written instructions
- Ability to speak clearly and concisely with a pleasant telephone voice
- Ability to handle stressful situations
- Ability to establish and maintain effective working relationships with patients, physicians, staff, and the public
- Work is performed in a reception area
- Involves frequent contact with patients, physicians, and staff
- Work may be stressful at times, interaction with others is constant and interruptive
- Contact involves dealing with sick people
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Customer Service Representative
3 weeks ago
Poughkeepsie, New York, United States Stop & Shop Full timeCustomer Service RepresentativeAt Stop & Shop, we strive to create a culture where our associates feel valued and empowered to deliver exceptional customer experiences. As a Customer Service Representative, you will play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Welcome and greet customers as they enter the...
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Customer Service Representative
3 weeks ago
Poughkeepsie, New York, United States Stop & Shop Full timeCustomer Service RepresentativeAt Stop & Shop, we strive to create a culture where our associates feel valued and empowered to deliver exceptional customer experiences. As a Customer Service Representative, you will play a vital role in making this happen.Key Responsibilities:Welcome and greet customers as they enter the storeTake orders over the phone with...
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Customer Service Representative
4 weeks ago
Poughkeepsie, New York, United States Robert Many - State Farm Agent Full timeCustomer Service RepresentativeJoin Robert Many - State Farm Agent in Poughkeepsie, NY, and help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. As a Customer Service Representative, you will be responsible for providing exceptional client experiences that reinforce the growth of a successful insurance...
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Customer Service Representative
3 weeks ago
Poughkeepsie, New York, United States Stop & Shop Full timeCustomer Service Representative Job DescriptionAt Stop & Shop, we strive to create a culture where our associates feel valued and empowered to provide exceptional customer service. As a Customer Service Representative, you will be the face of our company, responsible for creating a positive shopping experience for our customers. Your primary goal will be to...
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Customer Service Representative
3 weeks ago
Poughkeepsie, New York, United States Robert Many - State Farm Agent Full timeCustomer Service RepresentativeAs a Customer Service Representative with Robert Many - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency.Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role.You will...
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Customer Service Representative
3 weeks ago
Poughkeepsie, New York, United States U-Haul Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? U-Haul is seeking a highly motivated and customer-focused Customer Service Representative to join our team!Key Responsibilities:Provide top-notch customer service to U-Haul customers,...
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Customer Service Representative
3 weeks ago
Poughkeepsie, New York, United States Stop & Shop Full timeAt Stop & Shop, we strive to create a workplace where diversity and inclusion thrive. As a Customer Service Representative, you will play a vital role in ensuring our stores run smoothly and efficiently. Your responsibilities will include maintaining a clean and organized store environment, receiving and stocking merchandise, and providing exceptional...
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Customer Service Representative
4 weeks ago
Poughkeepsie, New York, United States Mike Mills - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, assisting with insurance and financial services, and helping them manage the risks of everyday life.Key...
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Customer Service Representative
3 weeks ago
Poughkeepsie, New York, United States Fit and Fun LLC Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Fit and Fun LLC. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to incoming communications from customers via phone, email, and chat.Develop...
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Customer Service Representative
3 weeks ago
Poughkeepsie, New York, United States State Farm Insurance Full timeJob Summary:As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service to our policyholders. Your primary goal will be to ensure that our customers receive accurate and timely information regarding their insurance products and services.Key Responsibilities:Assist customers with inquiries,...
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Insurance Customer Service Representative
2 weeks ago
Poughkeepsie, New York, United States State Farm Insurance Full timeCustomer Service Representative Job DescriptionAs a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner.Key Responsibilities:Assist customers with their insurance needs by providing accurate and...
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Customer Service Representative
3 weeks ago
Poughkeepsie, New York, United States Agent Alliance Inc. Full timeJob OverviewAt Agent Alliance Inc., we're seeking a skilled Remote Customer Service/Sales Representative to join our team. As a key member of our organization, you'll play a vital role in connecting with individuals who have signed up for supplemental benefits.Key Responsibilities:Establish and maintain relationships with existing and new clientsCustomize...
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Customer Service Representative
2 months ago
Poughkeepsie, New York, United States Robert Many - State Farm Agent Full timeJob OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative at Robert Many - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth and success.Key ResponsibilitiesClient Relationship Management:...
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Customer Service Representative
3 weeks ago
Poughkeepsie, New York, United States Robert Many - State Farm Agent Full timeRole Description:As a Customer Service Representative with Robert Many State Farm Agency, you will play a vital role in delivering exceptional client experiences that drive the growth of a successful insurance agency.Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role.You will enhance your...
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Customer Service Representative
2 weeks ago
Poughkeepsie, New York, United States Robert Many - State Farm Agent Full timeROLE DESCRIPTION:As a Customer Service Representative with Robert Many State Farm Agency, you will deliver exceptional client experiences that drive the growth of a successful insurance agency.Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role.You will enhance your career while resolving customer...
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Customer Service Representative
2 weeks ago
Poughkeepsie, New York, United States M&T Bank Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our branch customers and resolving routine customer problems in a timely manner.Key Responsibilities:Adhere to established customer service standards and...
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Customer Service Representative
3 weeks ago
Poughkeepsie, New York, United States Health Alliance Full timeJob Summary:The Customer Service Representative/Radiology Scheduler is responsible for coordinating and performing all scheduling and pre-registration of all Radiology modalities within the hospital.Responsibilities:Coordinates and schedules appointments for patients and referring physiciansPre-registers patients at the time of scheduling, entering and...
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Customer Service Representative
2 weeks ago
Poughkeepsie, New York, United States Health Alliance Full timeJob Summary:The Customer Service Representative/Radiology Scheduler is responsible for coordinating and performing all scheduling and pre-registration of all Radiology modalities within the hospital.Responsibilities:Describes nature and time requirements for requested appointments to patients and referring physicians.Schedules appointments according to each...
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Customer Service Representative
3 weeks ago
Poughkeepsie, New York, United States Spire Orthopedic Partners Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Spire Orthopedic Partners. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and clients, ensuring a positive experience from initial contact to...
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Retail Customer Service Representative
2 weeks ago
Poughkeepsie, New York, United States Stop & Shop Full timeCompany OverviewAt Stop & Shop, we strive to create an inclusive workplace where our associates feel valued and empowered to thrive. As a leader in the retail industry, we're committed to breaking down barriers and prioritizing the needs of our customers and communities.Hourly Rate: $14.20Job DescriptionAs a Retail Customer Service Representative, you will...