Financial Investment Platform Relationship Manager
2 weeks ago
About Telemet America, Inc.
Based in Alexandria, Virginia, Telemet America, Inc. has been a leading provider of investment and investor relations solutions since 1979. The company's flagship platform, Telemet Orion, enables Fortune 500 companies to efficiently distribute critical data to key executives, enhancing their workflow, increasing revenue opportunities, improving productivity, and reducing costs.
The Role
We are seeking a highly skilled Client Care Representative to join our team in Alexandria, VA. As a Client Care Representative, you will be responsible for delivering exceptional customer service, support, and ensuring customer satisfaction on a daily basis. Your industry experience in investments will be crucial in providing expert assistance to our clients.
Key Responsibilities
- Provide timely and effective customer support through various channels
- Maintain a high level of customer satisfaction by addressing concerns and resolving issues promptly
- Collaborate with internal teams to ensure seamless communication and delivery of services
- Continuously develop and maintain knowledge of the investment industry to provide expert advice to clients
Requirements
- Bachelor's degree in Business Administration or Investments is required
- Prior experience in customer-facing roles, preferably in the investment industry
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients
Compensation Package
We offer an attractive salary of $65,000 per year, commensurate with experience, as well as a comprehensive benefits package that includes health insurance, retirement plan, and paid time off.
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