Event Staff Member

1 week ago


Wichita, Kansas, United States Kansas Employer Full time
Job Summary

This is a temporary position for sporting events, requiring a team player to assist patrons with everything at the events. The ideal candidate will be outgoing, helpful, and service-oriented, with a strong awareness of situations and surroundings.

Key Responsibilities
  • Provide customer service and assistance with parking and security-related issues at WSU sporting events.
  • Interact with customers/attendees, other event staff team members, and administration as needed.
  • Ensure a safe and fun event for all in attendance.
Essential Functions
  1. Greet, usher, direct, and assist customers with needs, directions, and accommodations.
  2. Monitor interactions between customers and team members.
  3. Manage vehicle movements and ensure safe traffic flows.
  4. Maintain open and smooth access points and entry to building/lots.
  5. Screen guests and belongings for safe entry to premises.
  6. Handle and respond to customer complaints or issues.
  7. Work with event staff team members for assigned shifts, guidance, and expectations of events each time.
Commitment

Wichita State University is an equal opportunity employer, committed to diversity and inclusion. We pride ourselves on being the most innovative university in Kansas, delivering the best educational experience to our students.

Requirements
  • Must be at least 18 years old.
  • Knowledge of customer service principles and practices.
  • Ability to handle customer needs and assist through use of resources and in-the-moment problem-solving.
  • Familiarity with basic driving and parking laws.
  • Comfortable with aiding individuals with physical and mental disabilities.

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