IT Support Technician

2 days ago


Grand Rapids, Michigan, United States Dover Corporation Full time
Job Title: IT Support Technician

At Dover Corporation, we are seeking a highly skilled IT Support Technician to join our team. As an IT Support Technician, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our computer systems.

Key Responsibilities:
  • Provide technical support to employees via phone, email, and in-person
  • Install, configure, and maintain computer hardware and software
  • Troubleshoot and resolve technical issues with computer systems and peripherals
  • Coordinate maintenance of network printers and ensure they are functioning properly
  • Maintain accurate records of technical support provided
  • Stay up-to-date with the latest technology trends and advancements
Requirements:
  • High school diploma or equivalent required
  • Associate's degree in Computer Science or related field preferred
  • At least 2 years of experience in a technical support role
  • PC technical training and certifications a plus
  • Excellent communication and problem-solving skills
Work Environment:

The work environment is fast-paced and dynamic, with a focus on providing excellent customer service. The ideal candidate will be able to work independently and as part of a team, with a strong attention to detail and a commitment to delivering high-quality results.

This is a full-time position, with a competitive salary and benefits package. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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