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Aircraft Maintenance Specialist

1 month ago

Richardson, Texas, United States Bombardier Full time
Job Summary

We are seeking a highly skilled Aircraft Maintenance Specialist to join our team at Bombardier Aerospace Corp. in Columbus, Ohio.

Key Responsibilities
  • Provide on-site guidance to customers and facilitate the integration of Bombardier Business aircraft into their operations.
  • Offer information and informal training on technical, operational, and logistical matters related to aircraft operation and maintenance.
  • Set priorities and effectively escalate technical and/or aircraft operational concerns within the customer's organization and Bombardier.
  • Update Bombardier's management of customer's key aircraft operational and maintenance concerns / issues.
  • Identify areas of the customer's operation or procedures suitable for improvement as related to the operation of Bombardier Business aircraft.
  • Influence customers to take action(s) recommended by Bombardier to improve performance / satisfaction with our products.
  • Interface with the customer's organization at all levels and work with the Operator to help comply with local regulatory authorities.
  • Provide reports in accordance with established requirements and schedule.
  • Lead and/or support Business Aircraft field teams as they carry out modification retrofits, product improvement installations, and damage repairs at the customers' facility or service centers.
  • Understand and effectively utilize Bombardier's internal (customer support / in-service related) processes.
  • Build effective working partnerships across functional departments and key influencers within Bombardier to enhance the customer experience.
  • Identify and escalate operator's fleet repetitive issue with Bombardier Technical Services for consideration in product improvements.
  • Travel to Service Facilities to oversee progress of any extensive troubleshooting or upon operator request.
  • Share AW, SBs, and any other relevant documentation published by Bombardier with operator to highlight operational improvements as well as clarify their intent.
  • Partake in customer meetings for fleet reliability reviews and other fleet operations reviews, as technical advisor.
Requirements
  • A minimum of 5 years of aviation experience in the maintenance, modification and repair of jet aircraft.
  • EASA or FAA licensed Airframe & Powerplant mechanic, preferred.
  • At least 2 years of experience with Bombardier products (Challenger 350, Challenger 650).
  • Computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications.
  • Interpersonal skills necessary to work effectively with a variety of individuals, departments, organizations, and regulatory agencies.
  • Availability to travel occasionally, expected less than 10%, in and outside the United States.
About Bombardier

Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most exceptional business jets and specialized mission platforms. We prioritize employee growth and development, empowering everyone to reach their full potential on their own terms. Our comprehensive and competitive Benefits Program includes insurance plans, competitive base salary, retirement savings plan, and Employee Assistance Program.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.