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Restaurant Operations Manager

2 months ago


Decatur, Illinois, United States Qdoba Restaurant Corporation Full time

{"h1": "Restaurant Shift Lead at Qdoba Restaurant Corporation", "p": "We are seeking a skilled Restaurant Shift Lead to join our team at Qdoba Restaurant Corporation. As a Restaurant Shift Lead, you will be responsible for leading restaurant operations, in conjunction with or in the absence of the Restaurant Manager. You will use discretion in daily management decisions with accountability for living the Qdoba brand values and helping the brand thrive. You will focus on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.", "ul": [{"li": "Competitive wages up to $20 per hour with hourly tip pool (our restaurants are averaging $2+ per hour in tips on top of your hourly wage)"}, {"li": "Free shift meals"}, {"li": "Flexible Scheduling"}, {"li": "Health Insurance"}, {"li": "Paid Time Off"}, {"li": "Tuition Reimbursement Program"}, {"li": "Advancement opportunities that include raises, promotions, and bonuses"}], "h2": "Key Responsibilities", "p": "As a Restaurant Shift Lead, you will be responsible for managing daily activities to achieve excellence in restaurant operational performance. You will hold the restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements. You will treat employees with respect and dignity and regularly recognize and reward employees. You will comply with all state and federal labor laws and regulations. You will interact with guests and the community; respond to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery. You will maintain brand image by ensuring restaurant cleanliness, maintenance, and excellent food & service. You will partner with the restaurant manager in using management information tools to analyze restaurant operational and financial performance. You will consider cost/benefit impact of financial decisions and work to protect the brand. You will monitor costs and adherence to budget and restaurant goals.", "p": "The Restaurant Shift Lead will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.", "p": "At Qdoba, we bring flavor to peoples' lives. This means we highly value the diversity, and flavor, our employees bring to the table.", "p": "Qdoba Restaurant Corporation is an equal opportunity employer and welcomes applications from diverse candidates.", "p": "We are committed to providing a safe and inclusive work environment for all employees.", "p": "If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.", "p": "Thank you for considering Qdoba Restaurant Corporation as your employer of choice.", "p": "We look forward to hearing from you.", "p": "Sincerely, [Your Name]"}