Restaurant Operations Manager
1 week ago
At Checkers & Rally's, we strive to make a positive impact on our Franchisees, Teams, and Guests by delivering exceptional service and quality food. As a member of our Corporate Field Operations team, you will play a crucial role in executing our restaurant plan, driving sales and profits, and ensuring excellent Guest and Team service.
Key Responsibilities- Meet budgeted sales and profits by effectively managing all aspects of the P&L
- Analyze data to develop and execute plans to improve sales, profits, and restaurant service and efficiency
- Determine staffing needs and hire the right candidates for the right position
- Ensure shifts are properly staffed to guarantee consistent operations and Guest satisfaction
- Train Team Members and Managers on operations, policies, and procedures, and Guest service
- Identify and respond to complaints and policy and procedure violations
- Provide regular feedback and coaching to employees on their performance
- Ensure the restaurant is a safe, clean, and fun environment for our employees and Guests
- High School Diploma or General Education Degree (GED) - Preferred
- Food Safety Certified
- Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with our fast-paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
- Operations Excellence: Our team expects and delivers nothing but the best
- Training & Development: We bring out the best by ensuring everyone gets well-trained
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
- Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and incentives such as our all-expenses-paid annual cruise
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