Retail Sales Associate

4 weeks ago


Las Vegas, Nevada, United States Hammer Made Full time

At Hammer Made, we're seeking a talented Sales Associate to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer experiences and driving sales results.

Key Responsibilities:
  • Create a positive and consultative service-oriented customer environment that prioritizes customer relationships and sets Hammer Made apart from other stores.
  • Drive personal daily and weekly sales results to meet monthly targets.
  • Handle customer situations in compliance with policy and procedures; escalate issues as appropriate.
  • Offer suggestions to the leadership team about how to improve daily sales trends.
Operational Expectations:
  • Ensure company standards of neat, clean and organized sales floor, cash wrap and fitting room areas are met.
  • Take part in visual merchandising initiatives. Help execute and ensure a top quality, appealing, merchandise assortment that promotes effective sales and store traffic.
  • Assist with promotion of in-store events and promotions to increase the customer base, with particular focus on building the Hammer Made brand.
  • Collaborate effectively with other store locations and with outside Business Partners as needed.
Competencies:
  1. Interest and knowledge in fashion and the men's apparel industry.
  2. Excellent selling skills.
  3. Excellent communication skills including strong relationship building skills.
  4. Kind, Compassionate, and a Customer-First Mentality.
  5. Great team player, and also able to take initiative with clients and drive sales.
  6. Attention to detail.
  7. Effective organizational skills.
  8. Excellent time management skills.
  9. Ability to receive feedback and take action when appropriate.
  10. Problem solving skills that can adapt in an ever-changing retail environment.
  11. Regular and predictable attendance.
Education and Experience Requirements:
  • High School diploma.
  • 1-2 years of successful retail experience and/or customer service experience, preferred.
Work Environment:This job operates in a retail store environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
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