Host - Front of House Ambassador

4 weeks ago


New Orleans, Louisiana, United States Gianna Full time

Host Position Summary

We are seeking a skilled and friendly Host to join our team at Gianna. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience.

Key Responsibilities:

  • Greet guests warmly and make them feel welcome
  • Manage the host stand and front door area, ensuring it is clean and organized
  • Answer phone calls and take reservations
  • Perform administrative tasks as needed
  • Maintain an organized floor by efficiently seating guests
  • Communicate clearly and politely with guests regarding delays and waits
  • Ensure menus and wine lists are clean and presentable
  • Provide exceptional customer service and ensure a positive experience for all guests

Requirements:

  • 1 year of host and/or restaurant experience in a high-volume environment
  • Ability to work in an organized and professional manner
  • Excellent communication and interpersonal skills
  • Ability to work in a standing/walking position for long periods of time

Physical Demands:

  • The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours

Equal Opportunity Employer:

Gianna is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.



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