Restaurant Supervisor

3 days ago


Concord, North Carolina, United States Hooters of America, LLC Full time
Job Summary:

Hooters of America, LLC is seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

People:
  • Lead and develop a high-performing team of restaurant staff
  • Conduct performance evaluations and provide coaching and feedback
  • Recruit, train, and retain top talent
  • Foster a positive and inclusive work environment
Customer:
  • Deliver exceptional customer service and ensure guest satisfaction
  • Manage customer complaints and resolve issues in a timely and professional manner
  • Develop and implement strategies to increase customer loyalty and retention
Financials:
  • Manage restaurant budgets and control costs
  • Analyze sales data and develop strategies to increase revenue
  • Implement effective inventory management and control
Standards:
  • Maintain high standards of food safety and sanitation
  • Ensure compliance with company policies and procedures
  • Develop and implement strategies to improve restaurant efficiency and productivity
Qualifications:
  • 2+ years of experience in restaurant management
  • Proven track record of success in leading high-performing teams
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
Knowledge, Skills, Abilities:
  • Strong knowledge of restaurant operations and management
  • Ability to analyze data and make informed decisions
  • Excellent leadership and coaching skills
  • Ability to work effectively in a team environment
Equal Opportunity Employer:

Hooters of America, LLC is an equal opportunity employer and is committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds.

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