Vertical Turbine Pump Product Specialist
7 days ago
Xylem is a leading global water technology company dedicated to solving the world's most challenging water issues. We are the leading global provider of efficient, innovative, and sustainable water technologies that improve the way water is used, managed, conserved, and re-used.
Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world's water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued, and connected, and where everyone is free to bring their authentic selves and ideas.
The RoleXylem seeks to hire an Application Solutions Specialist. This position will be responsible for providing cordial, timely, and accurate Vertical Turbine Pump product application and quotation assistance to customers and distributors. This role will work together with marketing and field sales to understand the needs and desires of the customers and provide them with service levels that meet or exceed customer expectations.
Key Responsibilities:- Provide optimal design selections based on customer duty requirements.
- Select materials based on application requirements while also being cost-effective to both the factory and end user.
- Work with the purchasing team to obtain costing for components for non-stock items.
- Provide selection and quotation training to external customers.
- Prioritize projects according to need and ability to win.
- Maintain CRM funnel to ensure opportunity visibility by field sales team.
- Receive customer purchase orders for quoted projects and gather pertinent information for submittal creation and order execution.
- Achieve annual standard margin targets.
- Achieve annual revenue targets.
- Customer satisfaction and retention.
- Update and research recommendations for product and system improvements.
- Project pricing and lead time negotiations.
- Execute negotiations for large project terms and conditions.
- Bachelor's degree in Engineering required.
- Three to Five plus years related experience including pump sales and service.
- Must have knowledge of pump hydraulics, mechanics, and construction, common metallurgical uses. Strong math and engineering skills required.
- Excellent interpersonal relationship building skills with strong verbal and written communication skills.
- Ability to work with ambiguity, manage multiple projects at once, and to review technical documents.
- Ability to take a leadership role in group meetings and projects.
- Professional Engineering (PE) certification preferred.
- Salesforce, MathCAD, and Pump Selection Software experience is a plus.
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