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Receptionist Specialist

2 months ago

Charlotte, North Carolina, United States Wise Up Creative Full time
Job Overview

Position: Front Desk Representative

Location: Charlotte, NC

Employment Type: Full-Time

We are looking for a friendly and professional Front Desk Representative to serve as the initial point of contact for our company. The successful candidate will demonstrate exceptional customer service abilities, strong organizational skills, and a welcoming attitude. This position is crucial for ensuring that our clients and visitors enjoy a positive experience from their first interaction.

Key Responsibilities
  • Maintain a tidy and organized reception area.
  • Handle and distribute incoming correspondence, packages, and deliveries.
  • Assist with various administrative duties such as copying, faxing, and data entry.
  • Coordinate appointments, meetings, and manage schedules as required.
  • Provide accurate information in person and through phone or email communications.
  • Address all guest inquiries or requests promptly and effectively.
  • Adhere to security protocols to ensure the safety of all staff and visitors.
Qualifications
  • High school diploma or equivalent is required; additional certification in office management is advantageous.
  • Proficient in Microsoft Office Suite and familiar with office equipment (e.g., fax machines, printers).
  • Strong written and verbal communication skills.
  • Outstanding customer service and interpersonal abilities.
  • Capability to manage stressful situations with composure and professionalism.