Epic Beaker Analyst

5 days ago

Brentwood, Tennessee, United States Optum Full time
About the Role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. As an Epic Beaker Analyst, you will play a critical role in advancing health equity on a global scale.

Key Responsibilities
  • Lead all phases of small to medium size application projects, including Epic software upgrades, adoption of new Epic functionality, and significant enhancements to integrated workflows.
  • Provide Epic product function expertise for the design, build, and testing of the Beaker module.
  • Collaborate with end users to design, scope, and build Epic enhancements and configure system builds to resolve incidents in accordance with Service Level Agreements (SLAs).
  • Provide technical and clinical consultation, including application configuration and integration with third-party applications.
  • Develop, support, and maintain workflow documentation, test scripts, and configuration guides for core pieces of application functionality.
  • Perform daily monitoring of applications in production use, including 24/7 on-call coverage as required.
  • Work with trainers to develop and maintain application-specific training curriculum and materials.
  • Develop solid relationships with operational stakeholders, customers, and business partners.
  • Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.
Requirements
  • Active/Current Epic certification in Beaker CP or Beaker AP.
  • 3+ years of healthcare experience.
  • 3+ years of direct clinical experience.
  • 2+ years of Epic experience.
  • Proven direct client healthcare domain knowledge, such as Clinical Lab workflows and lab draw stations workflow.
  • Travel up to 10%.
Preferred Qualifications
  • Ability to demonstrate and have a history of team management, cross-team communication, and leadership skills.
  • Experience with device integration.
  • Proficiency with Excel, Visio, PowerPoint, and SharePoint.
About Optum

At Optum, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health, which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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