Sales and Customer Service Representative

1 week ago


New Braunfels, Texas, United States Massage Envy Full time
{"title": "Sales and Customer Service Associate", "description": "Unlock Your Potential at Massage Envy

Are you passionate about helping others and delivering exceptional customer experiences? We're seeking a Sales and Customer Service Associate to join our team at Massage Envy New Braunfels

About the Role

As a Sales and Customer Service Associate, you will be the face of our brand, providing outstanding service to our clients and promoting the value of Total Body Care. Your primary responsibilities will include:

  • Providing exceptional customer service and ensuring every client feels valued and understood
  • Promoting the benefits of our services and products, and educating clients on new and expanded services
  • Supporting clinic flow by greeting clients, scheduling services, and addressing questions
  • Helping to grow and retain a client base through in-person and phone/email outreach
What We Offer

As a Sales and Customer Service Associate at Massage Envy, you can expect:

  • A competitive base pay plus bonuses and commissions
  • Employer-paid healthcare, including medical, dental, and vision plans
  • A matching 401(k) plan
  • Paid time off for full-time employees
  • An employee referral bonus program
  • An Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • 45% off all products
Requirements

To be successful in this role, you will need:

  • A high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills, excellent computer skills, and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • A general knowledge of massage and skin care services
Join Our Team

If you're passionate about delivering exceptional customer experiences and promoting the value of Total Body Care, we'd love to hear from you Apply now to become a Sales and Customer Service Associate at Massage Envy New Braunfels"}



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