Quality Management Specialist

2 weeks ago


Austin, Texas, United States Texas Department of Aging & Disability Services Full time
Job Title: Quality Management Specialist

This position is part of the Texas Department of Aging & Disability Services and is responsible for ensuring the quality and efficacy of services provided by the Behavioral Health Services (BHS) program.

Key Responsibilities:
  • Plans, implements, and functions as Review leader for onsite, desk, focused, and statewide reviews to assess service quality and compliance with Behavioral Health contracts, grants, applicable Federal and state laws, regulations, policies, and procedures.
  • Develops and implements policy and protocols for evaluation of business functions, service delivery, and outcomes; employs quality management methods to collect, synthesize, analyze, and use data in the process of facilitating continuous improvement within organizations providing Behavioral Health services.
  • Participates in activities such as risk assessment to determine priorities for the deployment of oversight resources; performs analysis and interpretation of data to identify trends and best practices.
  • Ensures communication of findings to Behavioral Health providers during review exits and technical assistance.
  • Provides consultation and technical assistance related to quality management, increasing compliance, and effective oversight of contracts to managers, staff, LMHAs, providers, and stakeholders.
Requirements:
  • Knowledge of the application of the principles of quality management for improvement of Behavioral Health services.
  • Knowledge of state and federal laws, agency regulations, policies, rules, and requirements pertaining to the provision of BHS services in the community.
  • Knowledge of data systems for managing operations and making decisions.
  • Ability to analyze and solve work problems affecting the operations and functions.
  • Ability to plan, organize, and manage large multi-faceted projects and work in collaboration with others to manage multiple deadlines.
Working Conditions:

This position is eligible for telework consistent with the HHS telework policy. Travel to a regional HHS office for meetings and pick up or repair of HHS-issued equipment may be required.



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