Service Coordinator Assistant
1 month ago
Landscapers Supply Inc. is seeking a highly organized and detail-oriented Service Coordinator to support our service team in providing exceptional customer service and ensuring the efficient flow of equipment through our repair shop.
This role is an excellent opportunity for individuals who enjoy working in a fast-paced environment and are passionate about delivering high-quality results.
Key Responsibilities:
- Assist with unloading and loading of customer equipment
- Clean equipment prior to entering the service area
- Stage equipment with associated paperwork for triage by service technicians
- Receive parts from the parts specialist and match them to repair orders
- Stage equipment once all needed parts are procured for repair by service technicians
- Complete non-technical service work such as sharpening blades and chains, repairing tires, assembling equipment, and standard equipment maintenance
- Clean and maintain the service area, including outside mower storage
- Maintain adequate stock levels of shop supplies for service technicians
- Assist service writers and technicians with special requests
Requirements:
- Ability to provide positive and friendly interactions with customers
- Ability to prioritize tasks to facilitate shop efficiency
- Ability to be organized and calm in a fast-paced environment
- Ability to have good communication with colleagues
Desired Qualifications:
- Experience in a repair shop
- Basic knowledge of engines and parts
Physical Requirements:
- Ability to lift and handle up to 70 lbs.
- Manual dexterity sufficient for non-technical service work
About Landscapers Supply Inc.
We take pride in revolutionizing the traditional shopping experience for landscaping professionals, weekend warriors, and outdoor enthusiasts. Our stores offer a unique spin on traditional mom-and-pop hardware stores by providing a full line of commercial-grade power equipment, bulk landscaping materials, and a full-service power equipment shop.
At Landscapers Supply Inc., we value our employees and offer a range of benefits, including health and dental insurance, paid time off, paid holidays, 401(k) matching, and employee discounts.
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