Customer Service Representative
4 weeks ago
Domino's Pizza LLC is seeking a friendly and upbeat individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering phone calls, and assisting customers in-store.
Key Responsibilities:- Answer phone calls and take orders
- Assist customers in-store
- Be willing to be trained to help make pizzas
- Enjoy being part of a fast-paced environment
- Operate all equipment
- Stock ingredients from delivery area to storage, work area, and walk-in cooler
- Prepare product
- Receive and process telephone orders
- Clean equipment and facility daily
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
- In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
- Sudden changes in temperature in work area and while outside
- Fumes from food odors
- Exposure to cornmeal dust
- Cramped quarters including walk-in cooler
- Hot surfaces/tools from oven up to 500 degrees or higher
- Sharp edges and moving mechanical parts
- Talking and hearing on telephone
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
- Standing
- Walking
- Sitting
- Lifting
- Carrying
- Pushing
- Climbing
- Stooping/Bending
- Crouching/Squatting
- Reaching
- Hand Tasks
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Diversity and Inclusion:Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
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