Customer Experience Ambassador
4 days ago
About PJ's Coffee of New Orleans
PJ's Coffee of New Orleans is a pioneer in the coffee industry, founded by Phyllis Jordan in 1978. We are dedicated to serving the best cup of coffee in town using only the top 1% of Arabica beans and superior roasting techniques.
Job Description
We are seeking a skilled Customer Experience Ambassador to join our team at MS0028 - Jackson Fondren. As a key member of our staff, you will be responsible for developing a positive environment for customers and fellow staff members, while providing consistently fast, efficient, and friendly service to all.
Responsibilities
- Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store.
- Follow cash handling procedures accurately.
- Alert management to operational needs, equipment failure, and necessary improvements that are needed.
- Enforce and abide by company policies, procedures, and safety rules.
Qualifications
- Ability to multi-task and work in a fast-paced, team environment.
- Exceptional communication and relationship-building skills.
- Able to communicate through different channels, including email, phone, project management software, and conference calls (if necessary).
Estimated Salary: $13-$19 per hour
We offer competitive pay rates and opportunities for growth within the company. If you are passionate about delivering exceptional customer experiences and are looking for a challenging role in a dynamic environment, please apply today
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