Assistant Store Manager

5 days ago


Jackson, Mississippi, United States Carter's Full time
Job Summary:

Welcome to Carter's, a leading North American apparel retailer for babies and young children We're seeking a dedicated and customer-focused Assistant Store Manager to join our team. As a key member of our store operations, you'll be responsible for ensuring a seamless customer experience and driving sales growth through effective leadership and team management.

Key Responsibilities:
  • Execute workforce management to ensure a genuine customer focus on the sales floor.
  • Welcome customers with a warm greeting and provide assistance with our great product styles, features, and benefits.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Consistently model service standards and omnichannel experience while coaching others to success.
  • Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team.
  • Build customer loyalty through Company-sponsored programs, including credit.
  • Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
  • Recognize exceptional performance and redirect employees when needed.
  • Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
  • Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
  • Reduce loss through a consistent level of customer service, education, and operational controls.
Requirements:
  • A positive and solutions-oriented mindset.
  • Effective and professional verbal and written communication skills.
  • Demonstrated leadership, supervisory, and customer engagement skills.
  • Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
  • Minimum of 1 year of retail or related management experience.
  • A high school diploma or GED.
What We Love:

Carter's is committed to creating a diverse and inclusive workplace where employees can grow and succeed. We offer competitive pay, health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more. Our 'Advance You' Program allows employees to earn a GED or bachelor's degree tuition-free or learn English as a second language. We also offer paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and more. Join our team and discover a career that feels like a connection, not just a job.
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