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Coffee Shop Specialist

2 months ago


Frisco, Texas, United States Legends International Full time

Café Operations Team Member

Job Category: Food & Beverage

Position Overview:

The premier destination for the Dallas Cowboys, the Star serves as a state-of-the-art NFL training facility. This facility encompasses a multi-functional indoor stadium and a unique workspace known as Cowboys Club, which fosters a community of innovators, entrepreneurs, and leaders who share a passion for the Dallas Cowboys.

Role Summary:

The Café Operations Team Member will be stationed at the Cowboys Club and will report directly to the Beverage Manager.

Key Responsibilities:

  1. Adhere to all beverage recipes and procedures to ensure the delivery of high-quality drinks to guests.
  2. Educate customers about our product offerings and services.
  3. Respond to customer inquiries regarding coffee varieties, preparation methods, and product freshness.
  4. Provide friendly and personalized service to all customers.
  5. Process sales transactions accurately and courteously.
  6. Gain knowledge of coffee and tea origins and their distinct flavor profiles.
  7. Assist in selling and serving baked goods and other food items.
  8. Maintain a tidy and organized workspace for efficient operations.
  9. Perform additional duties as assigned.

Required Skills and Qualifications:

  • Exceptional customer service skills.
  • Integrity and honest communication at all organizational levels.
  • Strong interpersonal abilities to foster positive relationships.
  • Adaptability to changing trends and circumstances.
  • Effective project management and organizational skills.
  • Ability to work independently or collaboratively within a team.
  • Proficient in Microsoft Office applications.

Physical Requirements:

  • Capability to stand for extended periods.
  • Ability to lift and move items weighing up to 25 pounds.
  • Specific vision abilities required for this role include close and distance vision.

Environmental Conditions:

The work environment typically has a moderate noise level.

Legends International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.