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Customer Service Representative

2 months ago

Midlothian, Texas, United States Civitas Senior Living Full time

**Welcome to Civitas Senior Living**

At Civitas Senior Living, we're passionate about providing exceptional customer service to our residents, family members, vendors, and employees. As a Receptionist, you'll be the face of our community, ensuring a seamless and friendly experience for all who visit us.

**Key Responsibilities:**

  • Deliver high-quality customer service with warmth and professionalism.
  • Answer and transfer calls, take detailed messages, and ensure prompt communication.
  • Distribute resident and office mail, acting as a key link in the information chain.
  • Fax, photocopy, and assist with file maintenance, becoming a pivotal support resource.
  • Maintain front desk and lobby areas, reflecting our commitment to cleanliness and comfort.
  • Work closely with other departments, fostering a collaborative and efficient environment.

**Requirements:**

  • Prior work in senior living or healthcare is a plus, yet not mandatory. Training is provided.
  • Exceptional ability to communicate with a diverse audience.
  • Compassion and genuine interest in working with the elderly.

**Benefits of Joining Our Team:**

  • Tuition Reimbursement & Career Advancement Opportunities
  • Employee Recognition Program
  • Employee Referral Incentives, Consistent Schedules