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Furniture Sales Associate

2 months ago

Dallas, Texas, United States Crate&Barrel Full time
About the Role

Crate and Barrel is seeking a skilled Furniture Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships with customers, and driving sales.

Key Responsibilities
  • Support and maintain store sales goals as communicated by Assistant Store Manager or Team Leader.
  • Ensure all customers are provided gracious, quick and efficient service.
  • Promote design services to customers to elevate their shopping experience and distinguish Crate and Barrel from competitors.
  • Support eCommerce through design chat, CSC training, and Centralized Design services as needed.
  • Maintain awareness of all systems, products and resources while selling throughout the entire store.
  • Demonstrate company standards in selling, customer service, visual merchandising and teamwork.
  • Build rapport with customers by demonstrating product knowledge and strong interpersonal skills.
  • Develop new and lasting relationships with customers through prospecting and clienteling.
  • Provide feedback, share observations, assessments and ongoing solutions with the Assistant Store Manager or Team Leader.
  • Focus on promoting sales by maintaining a strong, visible and positive presence on the sales floor.
  • Develop, share and apply furniture product expertise by staying informed of the marketplace and industry trends.
  • Communicate regularly, effectively and efficiently with all company associates and business contacts.
  • Support teamwork by assisting in training and development of associates.
Requirements
  • Previous customer service experience.
  • Ability to build/maintain a client base and provide creative furnishing solutions for customers' needs.
  • 6+ months competitive sales or interior design service experience preferred.
  • Good reading, written and verbal language skills (English).
  • Good communication and interpersonal skills.
  • Good time management and organizational skills.
  • High school diploma/ GED or equivalent.
  • Ability to move and/or lift up to 50 pounds; heavier merchandise with team assist.
  • Must be available to work a flexible schedule including weekends and holidays.